Dragalia Lost to Stop Running on Some Devices

Nintendo and Cygames have announced that the Dragalia Lost game will not be able to run properly on some iOS or Android devices after the Version 1.23.0 update on August 27. Full press release below…

Important Notice Regarding Supported Devices

Hello, everyone. This is the Dragalia Lost team. We want to begin by thanking you for playing Dragalia Lost.

Please note that this is an important notice for players using the following devices.・iOS devices with 1GB of RAM or less・Android devices with 3GB or RAM or less

With Dragalia Lost, we endeavor to provide stable service to all players as we continue adding new features and expanding on existing ones. For this reason, we will be changing which devices the game supports. After the release of version 1.23.0, which is scheduled for 27 Aug 2020, Dragalia Lost will no longer run properly, and in some cases will be unable to be installed, on devices that meet the descriptions above.

Note: The update schedule and content are subject to change.

■ Devices That Will No Longer Be Supported After the Release of Version 1.23.0

[iOS devices]
The following iOS devices with 1GB of RAM or less:
·iPhone 5s
·iPhone 6
·iPhone 6 Plus
·iPad (3rd generation)
·iPad (4th generation)
·iPad Air
·iPad mini 2
·iPad mini 3
·iPod touch (6th generation)

[Android devices]
Android devices like the following with 3GB of RAM or less.
・HUAWEI nova lite 3 POT-LX2J
・SONY Xperia Z3 SO-01G
・SONY Xperia Z3 SOL26
・SAMSUNG GALAXY S5 SC-04F

Note: Even if you attempt to install or reinstall the game, Dragalia Lost may not run properly on the above devices, and in some cases will be unable to be installed.

■ Supported Devices After the Release of Version 1.23.0

The devices supported after the release of version 1.23.0 will be as follows.

[iOS devices]
iPhone, iPod touch, and iPad devices running iOS 9.0 or newer.
Devices with 2GB of RAM or more are recommended.
Notes:
・The game may not run properly depending on the performance, specifications, and application usage of your device even when the above specifications are fulfilled.
・It may take some time before Dragalia Lost is supported on the newest version of iOS.

[Android devices]
Devices running Android 5.0 or newer.
Devices with 4GB of RAM or more are recommended.
Notes:
・The game may not run properly depending on the performance, specifications, and application usage of your device even when the above specifications are fulfilled.
・It may take some time before Dragalia Lost is supported on the newest version of Android OS.

■ To Players Planning on Changing to a Supported Device

You can backup your save data by linking Dragalia Lost with your Nintendo Account in advance to continue playing with the same save data after changing devices.

■ Nintendo Account

This is a free-to-register account needed to back up save data for Nintendo smart device apps. If you do not have a Nintendo Account, you can create one by following the instructions in this link: https://accounts.nintendo.com

■ How to Link an Account In-Game

Follow the steps below to link your Dragalia Lost save data with a Nintendo Account.
1. Tap the menu button at the top-right corner of the screen.
2. Tap Other.
3. Tap Account Management.
4. Select Create/Link a Nintendo Account to link an account.
Note: Be aware that deleting save data will delete all of your data, and it is not possible to restore that data.

■ Continuing to Use Save Data After Changing Devices

Follow the steps below to continue playing your Dragalia Lost save data that was backed up using a Nintendo Account.
1. Install the application.
2. Select Link Your Account on the Link Accounts screen that displays after you tap the title screen the first time you launch the game.

Notes:
・You can link only one Nintendo Account per save file.
・You cannot switch the Nintendo Account linked to Dragalia Lost to another Nintendo Account.
・Should you link and play the game on a device with a different OS than your original device, any diamantium you have cannot be carried over to that device. However, the diamantium is not discarded, and if you play on the original OS, you will be able to use your held diamantium.
・For more information about linking an account, select More on the in-game footer menu, then tap Help/Support and see Nintendo Account under FAQ.
■Official Dragalia Lost FAQ
https://dragalialost.com/en/faq/

The devices supported by the Dragalia Lost game may change in future updates after the release of version 1.23.0.

Thank you for your cooperation and for playing Dragalia Lost.